Orders containing collars, leashes, bandanas, camera straps, and key fobs have a production time of 5-7 weeks on average as they're all handmade. Please keep in mind that this can increase at any time and doesn't take holiday's into consideration.

All cancellations and changes within an order must be done within 72 hours of placing your order. After that timeframe, we're no longer able to cancel or change your order.

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Collar Sizing:

This is the standard sizing for our quick-release buckle collars.

XS: 10"-14" (25cm-36cm)

Small: 12"-16 (30cm-40cm)

Medium: 14"-20" (36cm-51cm)

Large: 16”-24” (40cm-61cm)

XL 18"-29" (46cm-74cm)

Fabric martingales and limited slips follow the same sizes, but XS and Small collars in slip-on styles will adjust 2” less than the above sizing depending on the size selected

When ordering slip-on styles such as fabric martingales or limited slips, make sure the size range you select will fit over your dog's head and still fit around their neck.

This is our new collar sizing (as of 6/13/22 at 9pm pst)

All gear should be hand-washed and never put in the washing machine.

Canvas Gear: scrub your gear using a toothbrush/dish brush with dish soap and warm water until clean and air dry

Biothane Leashes: run the leash under water while using your hands or a soft brush/sponge to loosen the grime. After you rinse the remaining grime off, you can air dry the webbing or pat it dry with a towel

Bandanas: we reccomend handwashing our bandanas with soap and water to prevent any fraying/stretching/shrinkage